With supplies running low in the wake of the Covid-19 pandemic, opportunistic scalpers have used bots to purchase a retailer’s entire shipment of consoles as quickly as they arrive, reselling them at inflated prices. To see our complete cancellation policy, see Microsoft Store Terms of Sale.Frauds and scams are sadly nothing new in the gaming industry, with such unsavory actions seemingly increasing with the advent of the PlayStation 5 and Xbox Series X/S consoles over the past few years. If you need to change how you're paying for your subscription, see Change the payment method for a Microsoft subscription. To fix any issues, go to Payment options on your Microsoft account dashboard.
If it does, we'll let you know when you arrive at Services & subscriptions. If you see Turn on recurring billing instead of Manage, your subscription will expire at the date shown for your subscription and you don't need to do anything else.Ĭheck if a payment method needs to be updated. Make sure you're signed in with the same Microsoft account you used to purchase your subscription. If you don't see Manage on your Services & subscriptions page, and can't cancel or turn off recurring billing, try the following: Troubleshoot issues if you can't cancel your subscription Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning.
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